Returns & Exchanges

At The Brick, we want you to be completely satisfied with your home furnishings. If your purchase doesn't meet your expectations, we offer a straightforward return and exchange process to ensure your home remains a place of comfort.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original condition and within the 7-day return window for furniture or the 30-day window for appliances and electronics.

• 2.
  Contact Customer Care

  Reach out to our support team via phone or through our online portal to initiate your return request and receive a Return Authorization Number.

• 3.
  Prepare for Pickup or Drop-off

  Securely repackage your items in their original packaging; you may choose to drop them off at a local distribution center or schedule a professional pickup service.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original method of payment, minus any applicable delivery or restocking fees.